Amazon telephone number customer service drivers#

for drivers who want to ask about their rating and how they can improve their performance.

Amazon telephone number customer service driver#

for both a driver and rider who needs general help with the app.

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In her free time, Radi enjoys riding her motorcycle, sport climbing and playing the guitar.Read Also: Free Lyft Ride for Existing Users Promo Codeįor example, if you need general help with the app, send your email to are the email contacts available: “We do not stand still, and as a team we’re always up to trying new things.” “Amazon offers multiple possibilities to challenge myself every day, and gives me the chance to grow and develop”, she adds. Radi enjoys the fact that she works in a fast-paced environment and things she does today might not be her routine tomorrow. “I find it really rewarding to inspire other people to grow and become leaders themselves.” “Working in customer service, people are the most valuable asset we have, so it’s important to hire and develop top talent”, she says. The most important project Radi’s worked on is hiring a whole new team to assist customers and third-party vendors. In her current role, she makes sure that her team delivers the best customer-service experience every day to our customers in the Italian market.

Before that, she’d been working in the gaming industry for 5 years providing support to players from all around the world. Radi joined Amazon in 2018 as a Customer Service team manager in Cagliari, Sardinia, relocating from her hometown Sofia, Bulgaria. In her free time, Bianca like to explore the cycle paths around Regensburg and enjoy the mountain breeze in the Alps.Ĭustomer Service Team Manager | Cagliari, Italy The Amazon network is great, colleagues support one another regardless of their seniority and area of responsibility.” “You can actively contribute to shaping and improving the environment for all employees. 'I’m happy to be able to bring my coaching experience and ideas to Amazon every day, I feel really appreciated here”, she says.

Regarding her own projects, she likes the freedom she’s given to bring and implement new ideas, like the new mechanism she came up with to escalate errors in the system quickly and sustainably.

Amazon telephone number customer service professional#

She’s particularly committed to their professional development. What she loves above all else is to motivate and coach her team. She decided to take a step forward in her career and become a team manager through one of Amazon’s internal training programs, which gave her the knowledge and tools she needed. “What I found at Amazon was much more than that”, she says, “I got appreciation and recognition.” In her first role as a Customer Service associate, she enjoyed interacting with different teams, and gained insights into various areas like social media and GDPR. We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class customer service.įind out about opportunities and careers stories in our featured locations: United StatesĬustomer Service Team Manager | Regensburg, GermanyĪs a teacher in training, Bianca was looking for a paid job that provided flexibility. The Customer Service team is constantly innovating to raise the bar on customer experience. The Customer Service technology and product teams build world-class customer relationship management systems and innovative self-service solutions that are used by millions of customers every day on Amazon’s websites, shopping apps, and through Amazon’s family of devices such as Kindle and Amazon Echo.

Our team supports customers in 16 languages from more than 130 locations around the globe.Įveryone who works for Customer Service is focused on preventing and solving problems for customers, from designing and developing self-service technologies, building and managing products and programs, to interacting directly with customers. The Customer Service team has a very clear purpose – to prevent, solve problems and delight our customers. Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission.